Business Process Outsourcing & Management Company

Started as a subsidiary to a UK-based BPO organization, KServe is one of the leading BPO outsourcing companies in India that has grown from strength to strength with every passing year.

In 2008, Ms. Jhankhana Desai who headed KServe’s India operations initiated a Management Buyout from the UK-based parent company and established KServe as an independent bpo outsourcing company. Igniting a new phase of growth that witnessed a clear shift from being a mere BPO Service Provider to a holistic Solutions Provider, KServe ramped up its team size and brought in a talent pool of Subject Matter Experts from various industries.

The team’s passion to consistently overachieve their client deliverables ensured more client retention.

A debt-free call center outsource company from the beginning, KServe now delivers a wide range of services to Industry Leaders in India, UK, USA, Australia, Middle East, and South-East Asia.

Known for being one of the reputed AI-First BPO outsourcing companies in India, KServe offers multiple predefined services and expertise that thrive in these domains. Our support services include Customer Experience Management, Lead Generation, Back-Office Support, Finance & Accounting, Digital Transformation, and Robotic Process Automation. Each service is aimed to help your business evolve and efficiently optimize the way it runs.

Each service can be easily augmented with expertise in automation, security, data management, cloud technology, machine learning (ML), strategy, legacy systems integration, data & analytics, and more.

Happy employees create happy customers. In today’s outsourcing world, companies that invest in employee experience (EX) are the ones delivering exceptional customer experience (CX).

KServe BPO empowers businesses through AI-first outsourcing solutions, where smart technology meets human touch, and impact meets integrity. With headquarters in Thane, Maharashtra, India; KServe serves global enterprises with multilingual support and experience in BFSI, telecom, e-commerce, and retail.

At KServe, we are proud to pioneer this model from Maharashtra, India - scaling AI-first, human-centered outsourcing solutions that redefine what customer experience can truly mean. Read More