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Outsourcing Solutions for Education and EdTech

Startups have revolutionized the traditional education sector. Technological advancements including artifical intelligence have accelerated the growth of the sector. It is estimated that the EdTech expenditure will double by 2025. This is sure to impact millions of users.

We offer a diverse range of services well suited for the education and the edtech industry.

Why Choose KServe?

  • Over 20 years of proven expertise across various industries
  • Commitment and proven ability to deliver tangible results in sync with your business goals
  • Compliant to industry best practices for data management and information security.
    Awareness and accountability at all levels.
  • Skilled team of 800+ call center executives
  • Ability to scale up quickly and retain experienced staff at the agent as well as the critical middle management level
  • Multi-lingual call center support
  • Two state of the art delivery centers to ensure business continuity

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    Our Range of Services for the Education Industry

    • Lead Generation and Lead Management: we help onboard both students and service partners such as teachers, colleges, eductional institutions etc. We can help you expand to the remotest corners with our inbound and outbound lead management & lead qualification services.
    • Customer onboarding and customer support: multi-channel and multi-lingual customer help desk via phone, email and live chat.
    • Transcription Services: we help convert audio recordings, video coaching classes, classroom lectures etc. into easily readable text with 100% accuracy.
    • Data Entry and Processing: We help institutions digitize their physical data records such as admission forms, student records etc.
    TESTIMONIALS

    What our Customers says

    NeoGrowth:
    We have been associated with Kserve for more than 4 years and have been extremely satisfied with the open mind that this entire team has towards new processes and ideas. We wanted to experiment new processes and had been searching for a partner who is adaptable yet dynamic. Kserve’s management team was extremely flexible and very collaborative in making this new process a success and help us create a unique proposition for our customers.

    Mr. Yogesh Nakhwaa

    Vice President Business Operations
    HomeFirstFinance :
    Its being now close to 2 years we are being partnered with Kserve & we are really happy with the services offered by them. Kserve has always believed on focusing on Tech implementation & this has really helped us for any kind of quick integration. Always seniors People are available for supporting us of any kind of business support, we definitely believe to extend our relationship more stronger with time.

    Ms. Partiksha Mohanty

    Senior Product Manager
    We are delighted to partner with KServe BPO. Their proactive approach and commitment to align with our objectives have helped us to design and execute new processes which in turn have helped us to serve our customers better. We look forward to continue working with their teams to manage and support our Order Line and Customer Service

    Nature's Basket

    Ecommerce – Operations Manager

    Do you have a business process that needs rethinking?

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