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Outsourcing Solutions for BFSI

The Banking, Financial Services and Insurance (BFSI) industry is one of the largest adopters of BPO and IT application outsourcing services. At KServe, we have consistently delivered high value outsourcing solutions for banking and finance companies at cost-effective rates.

From back office support to ensuring consistent customer experiences, KServe provides best-in-class outsourcing insurance services along with  finance and accounting outsourcing call center services for the need of your business, by putting your customers first.

Why Choose KServe?

  • Over 20 years of proven expertise across various industries
  • Commitment and proven ability to deliver tangible results in sync with your business goals
  • Compliant to industry best practices for data management and information security.
    Awareness and accountability at all levels.
  • Skilled team of 800+ call center executives
  • Ability to scale up quickly and retain experienced staff at the agent as well as the critical middle management level
  • Multi-lingual call center support
  • Two state of the art delivery centers to ensure business continuity

Get A Quote!

    Our Range of Services for the BFSI Industry

    • Customer Support Services: multi-channel 24X7 customer support via phone, email and live chat. Address and resolve queries, complaints, delivery or billing issues.
    • Lead Qualification Services: help you reach your target audience and offer them quality banking and insurance related services
    • Payment and Billing Helpdesk: we support customers with their payment and billing related queries on demand
    • New customer onboarding: getting new customers acquainted with your products and services
    • Data Entry: We ensure your customer and transactional data is accurate, up to date and well managed. Our data entry services reduce risk and increase service efficiency.
    TESTIMONIALS

    What our Customers says

    NeoGrowth:
    We have been associated with Kserve for more than 4 years and have been extremely satisfied with the open mind that this entire team has towards new processes and ideas. We wanted to experiment new processes and had been searching for a partner who is adaptable yet dynamic. Kserve’s management team was extremely flexible and very collaborative in making this new process a success and help us create a unique proposition for our customers.

    Mr. Yogesh Nakhwaa

    Vice President Business Operations
    HomeFirstFinance :
    Its being now close to 2 years we are being partnered with Kserve & we are really happy with the services offered by them. Kserve has always believed on focusing on Tech implementation & this has really helped us for any kind of quick integration. Always seniors People are available for supporting us of any kind of business support, we definitely believe to extend our relationship more stronger with time.

    Ms. Partiksha Mohanty

    Senior Product Manager
    We are delighted to partner with KServe BPO. Their proactive approach and commitment to align with our objectives have helped us to design and execute new processes which in turn have helped us to serve our customers better. We look forward to continue working with their teams to manage and support our Order Line and Customer Service

    Nature's Basket

    Ecommerce – Operations Manager

    Do you have a business process that needs rethinking?

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