She has been contributing to the industry through NASSCOM as a Nominated member of SME Council as well as IMC Chamber of Commerce and Industry by chairing the Digital Technology Committee for two consecutive terms.

Rakeshh Shetty is the Chief Operating Officer at KServe and is responsible for driving the organization’s strategic and corporate initiatives focused around service delivery.

Rakeshh has over 20 years hands on experience in the BPO Industry, handling large teams working on complex projects for many International and Domestic clients.

Rakeshh strongly believes in technology driven processes and strives hard to create efficiency by replacing the traditional approach with a technology driven efficient processes.

Rakeshh manages to blend his quest for efficiency through automation with his “people first”attitude which encourage meritocracy, excellence and cross functional collaboration thus delivering Customer Delight.

Head of HR at KServe, is leading one of the key functions to leverage the human potential to happily deliver high quality output for our clients by implementing strong people engagement and development initiatives. He has over 40 years of experience across Telecom, Manufacturing and Service domains out of which over 20 years have been with the BPO industry. In the past, he has worked with companies like Columbia Films of India Ltd., Mahindra and Mahindra Ltd., Bennett & Coleman, the Jindal Group and GTL Ltd.