Back Office Processing and Research

Our Back Office Outsourcing Solutions

  • Data Entry and Processing: Offline and online data entry, data extraction, document conversion, Document scanning and uploading, Indexing and sorting, Quality check
  • Customer Onboarding: scrutiny of CAF, verification of documents, point of sale (POS) and load origination system (LOS) data entry, maker, checker and QC services
  • Digitization and Scanning: preparing documents for scanning, scanning process, quality check, document indexing and tagging, meta data entry and DMS upload services
  • Credit Processing: quick data entry (QDE), validation of KYC documents, scrutiny and analysis of financial records, gathering tele-verification and FI reports, final preparation of Credit Approval Memo (CAM)
  • ECS and ENACH Mandate Processing
  • CKYC Fulfilment: digitization of documents, resizing of images, updating applicants records from the KYC forms, uploading in Central Registry of Securitization Asses Reconstruction and Security Interest (CERSAI) portal, response tracking services
  • Finance and Accounting Outsourcing (FAO): Bookkeeping and accounting services, Accounts payable and receivable solutions, payroll and financial reporting

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    Back Office Support & Data Management Services

     

    Back office support and data management are crucial to the overall operations of your organization. However, in the quest of growing your business, handling routine back-office tasks can be a waste of time and resources. Moreover, 50% or more of operational costs are often driven by back-office functions.

    Efficient data management paired with quality back office support service can be the difference between making or breaking your organization. So, if you are searching for a solution that can improve your cost-efficiency, think KServe!

    We are one of the leading back office outsourcing and data management companies in India. With our proven and effective outsourcing strategy, you can cut operational costs in half while focusing on core competencies and improving your business’s productivity.

    Our back office outsourcing solutions can help you achieve substantial cost savings while getting a faster turnaround and high accuracy. Our back office support team works from our two delivery centers. They have two decades of proven expertise to ensure high accuracy, efficiency, data security, guaranteed quality, and faster turnaround for your data entry, processing, and research projects.

    Benefits of KServe’s Back Office Support & Data Management Services:

     

    1) Reinvest in Your Business: By saving costs, you now have the opportunity and the budget to expand your business.

    2) Access to Back Office Support Expertise: Our team includes administrative experts that are skilled to handle various types of back-office needs. They have undergone training in the latest tools and technology to ensure you receive the best quality service.

    3) Focus on Your Core Activities: By placing back-office needs in the hands of trusted experts, your team will have ample time to focus on vital aspects of your business.

    4) Flexible Business Model: You can scale manpower based on your business’s needs.

    Why KServe?

    • Over 15 years of proven expertise across various industries
    • Commitment and proven ability to deliver tangible results in sync with your business goals
    • Compliant to industry best practices for data management and information security. Awareness and accountability at all levels.
    • Skilled team of 500+ call center executives
    • Ability to scale up quickly and retain experienced staff at the agent as well as the critical middle management level
    • Multi-lingual call center support
    • Two state of the art delivery centers to ensure business continuity
    TESTIMONIALS

    What our Customers says

    NeoGrowth:
    We have been associated with Kserve for more than 4 years and have been extremely satisfied with the open mind that this entire team has towards new processes and ideas. We wanted to experiment new processes and had been searching for a partner who is adaptable yet dynamic. Kserve’s management team was extremely flexible and very collaborative in making this new process a success and help us create a unique proposition for our customers.

    Mr. Yogesh Nakhwaa

    Vice President Business Operations
    HomeFirstFinance :
    Its being now close to 2 years we are being partnered with Kserve & we are really happy with the services offered by them. Kserve has always believed on focusing on Tech implementation & this has really helped us for any kind of quick integration. Always seniors People are available for supporting us of any kind of business support, we definitely believe to extend our relationship more stronger with time.

    Ms. Partiksha Mohanty

    Senior Product Manager
    We are delighted to partner with KServe BPO. Their proactive approach and commitment to align with our objectives have helped us to design and execute new processes which in turn have helped us to serve our customers better. We look forward to continue working with their teams to manage and support our Order Line and Customer Service

    Nature's Basket

    Ecommerce – Operations Manager

    Do you have a business process that needs rethinking?

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