AI Enabled Advanced Business Suite

About US

Process Excellence is our foundation, Powered by People & Technology

Healthcare

Automobile

Energy & Utilities

Telecom

Retail

E-Commerce

BFSI / NBFC

Real Estate

US, UK, Middle East, South-East Asia & many more…

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20+ Years of Adding Value

200+ Delighted Clients

1000+ Skilled Employees

470+ Integrations

6+ Years - Average Customer Retention

65% Business Through Referrals

Our Services

Lead Qualification & Sales
L1 & L2 Online Tech Support
Customer Service Management
Back Office Processing
Upsell / Cross-sell / Renewals
Complaint Management
Appointment Setting
CSAT and NPS Surveys
Market Research
Unstructured Document / Data Processing
Invoice Processing

Our Technology

Integration Engine
Workflow Engine
Omni-Channel With 360 View
Chat & Email Bots
Agent Assist (AI Co-Pilot)

Intelligent Document Processing
Reporting and Analytics Engine
Command Center For CXO’s
NLP & Generative AI Engine
14 Languages Supported

Model and Promise

OUR Model

Fast to Deploy
No Setup Cost - 100% OPEX
Use & Pay
Preconfigured & Curated
Cognitive NLP led Services

OUR Promise

>= 1.5x to 2x Increase in Sales
>= 8% Reduction in Churn
>= 90% First Call Resolution
>= 98% SLA Achievement

Testimonials

KServe’s consistency in providing targeted footfalls on site and their in-depth knowledge of the real estate industry have been invaluable to our business. Their team is responsive, efficient, and highly professional. We truly appreciate their partnership and look forward to many more successful years working together.

Hiranandani Group

Premier Real Estate Developers

KServe BPO's collaboration with EuroKids has significantly boosted operational efficiency by effectively managing our B2B & B2C enquiries, delivering excellent customer support and efficient data management. They've become a vital extension of the team, enhancing the experience for parents and prospective partners. A highly recommended partner for synergy and mutual benefit.

EuroKids

India’s Leading Pre-School Network

KServe has always gathered the relevant information for the projects in the stipulated time period, while ensuring reliability and authenticity of the information collected. We were pleased with KServe's data security measures, which assure us of the safety and confidentiality of the information provided to us.

D&B

World’s Leading Business Information & Credit Rating Agency

Clients

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